I've been using the DVD Profiler Android app for years, and I love it. I've never had problems updating my database--signing in then uploading or downloading has always worked beautifully. But I just got a new phone, a Samsung Galaxy S9+, and every time I try to update the database the downloading hangs at 1580 of 2398 profiles, and of course it doesn't download any images since that stage is handled after the profiles. I've been wrestling with this for days and am finally at the point where I have to post here and hope someone has some ideas that I haven't tried.

(Along these lines, would it be possible to copy the database file from one phone to the other, and if so where do I find the database file?)

Thanks in advance for any help you can provide.