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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Please help, nothing works on new computer
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DVD Profiler Unlimited RegistrantStar Contributorbigdaddyhorse
Registered: June 21, 2007
Reputation: Great Rating
United States Posts: 2,621
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When I try to restore my database to my new comp, I get this no matter what I do (full restore or just any given title).
It happens right during the first partt when it says it's importing the cast db, so I never get a chance to see any titles in there. Is there anything I can do to get my database back? It would be bad enough having to put in 2000+ titles without a scanner, but I have hundreds of customs covers and pictures for cast and crew that would take decades to get back. Please tell me there is a way. I already ran database repair and it did nothing.



Since photobucket doesn't work on my new shiitake mushroom, it says:

Big red letters - RESTORE ABORTED
small black letters - the following error occured during the restore:
data error

This happens when it's doing the cast and won't even try to do anything past that.
It also happens when I try any given title. I've downloaded and re-ran the program 5 times and no help, I've ran db recovery tool 5 times (3 basic, 2 full) and nothing changed.
DVD Profiler Unlimited RegistrantStar Contributorsurfeur51
Since July 3, 2003
Registered: March 29, 2007
Reputation: Great Rating
France Posts: 4,479
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This is probably due to a corrupted backup file. Is it the only backup file you have, or have you the possibility to make another backup on your old computer ?
Images from movies
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
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Netherlands Posts: 6,018
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You might want submit a support ticket to Invelos and find out if there's anything they can do with that backup file of yours.
DVD Profiler Unlimited RegistrantStar Contributorbigdaddyhorse
Registered: June 21, 2007
Reputation: Great Rating
United States Posts: 2,621
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Quoting surfeur51:
Quote:
This is probably due to a corrupted backup file. Is it the only backup file you have, or have you the possibility to make another backup on your old computer ?


This must've been it. I tried it on my girlfriend's laptop and got a sdimilar error, but when I went back later my collection was there! SO i used the database repair on her comp, copied that file to my comp, and now it appears to be working (haven't tried adding anything new yet). At least I can see my stuff for now!

Edit, just added a disc with no issue!
DVD Profiler Unlimited RegistrantStar Contributorsurfeur51
Since July 3, 2003
Registered: March 29, 2007
Reputation: Great Rating
France Posts: 4,479
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Quoting bigdaddyhorse:
Quote:
At least I can see my stuff for now!

Fine. You should try to have frequent backups. I always keep last five, so that if one is corrupted, I can try others.
Images from movies
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