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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
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DVD Profiler Unlimited Registrantiamtonystark
Registered: January 3, 2014
Posts: 5
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hi i cant seem to get my covers to load up on my android phone can you help ?

cheers 
james
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Insufficient data

Required information:
- Which connection method is used?
- Are you trying to sync with your online or your local database?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,639
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Also, what version of Android OS is installed on your phone?
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
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Quoting iamtonystark:
Quote:
i cant seem to get my covers to load up on my android phone

A warm welcome to you, iamtonystark.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Unlimited Registrantiamtonystark
Registered: January 3, 2014
Posts: 5
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hi

sorry very new to this
i cant get my online collection to snyc with my phone well covers at least
i am using a broadband connection
it's a Samsung galaxy s4 im using software verison 4.4.2 ?

thanks
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,639
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Depending on the size of your collection, the initial sync can take several hours.  You'll need to let your phone sit idle and not perform any other functions until the sync is complete otherwise the sync is cancelled.
DVD Profiler Unlimited Registrantiamtonystark
Registered: January 3, 2014
Posts: 5
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its just over 200 movies so not that big
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
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Quoting iamtonystark:
Quote:
i cant get my online collection to snyc with my phone well covers at least

It's not a problem of the Desktop version, then. Go to Android Technical Support.

Quote:
i am using a broadband connection

LTE? WLAN ac?

Quote:
im using software verison 4.4.2 ?

I don't know if you are using version 4.4.2.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting iamtonystark:
Quote:
hi

sorry very new to this
i cant get my online collection to snyc with my phone well covers at least
i am using a broadband connection
it's a Samsung galaxy s4 im using software verison 4.4.2 ?

thanks


android version 4.4 doesn't easily write to external Sd cards anymore (complain to google..)

This may be resolved by re-installing dvd profiler for android - otherwise have a look at some google forums to see if they can suggest any work arounds. (this isn't a dvd profiler caused issue).
Paul
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,639
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This is a DVDProfiler for Android issue with version 4.4.x.  See this thread.
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