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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
App crahed - memory leak?
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DVD Profiler Unlimited RegistrantStar Contributoremmeli
www.myprofiler.de
Registered: June 26, 2013
Reputation: High Rating
Germany Posts: 694
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hi,

today i started to store my own links to their profiles. but it god a problem.

after start dvd profiler it use round 250mb ram. after edit 10 - 15 profiles (my own links) dvd profiler use round 900 mb ram and crashed without any response.

i think it is a problem with internal browser for searching links. it looks like memory leak on it. this effect is only on this part of dvd profiler.

can anyone check and confirm this.

thx emmeli

ps. dvd profiler v 3.8.2 build 1542 - windows 7


the real BirthYear OverView
DVD Profiler Unlimited RegistrantStar Contributoremmeli
www.myprofiler.de
Registered: June 26, 2013
Reputation: High Rating
Germany Posts: 694
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any news for the problem?


the real BirthYear OverView
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,749
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Did you go the "support" tab and click "Open a new technical support ticket" at the bottom of the page?
Marty - Registered July 10, 2004, User since 2002.
DVD Profiler Unlimited RegistrantStar Contributoremmeli
www.myprofiler.de
Registered: June 26, 2013
Reputation: High Rating
Germany Posts: 694
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the forum is called "Desktop Technical Support". there is no support here?


the real BirthYear OverView
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,463
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Quoting emmeli:
Quote:
the forum is called "Desktop Technical Support". there is no support here?

This is a Forum, primarily staffed and used by customers. Invelos staff often participates, moreso in some threads than others. It is helpful to have a place where users can help each other out. But when it is beyond the scope of what users can do, you always have the option to open an official request for support via a "ticket."

Spending your time sniping at folks gets you nowhere. You were given good advice. I suggest you take it.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar ContributorKulju
Registered: March 14, 2007
Finland Posts: 2,337
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Quoting mediadogg:
Quote:
Invelos staff often participates.

Read, almost never.
Quote:
It is helpful to have a place where users can help each other out.

Since the above, yes indeed.
DVD Profiler Desktop and Mobile RegistrantStar ContributorGreyHulk
Fixin' it for everyone..
Registered: November 24, 2008
Reputation: Highest Rating
United Kingdom Posts: 1,279
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Have you tried a database repair?
DVD Profiler Unlimited RegistrantStar Contributoremmeli
www.myprofiler.de
Registered: June 26, 2013
Reputation: High Rating
Germany Posts: 694
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i have. but this is not a database problem. try it for yourself.

i use the "Support Button" now. 


the real BirthYear OverView
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,678
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Quoting emmeli:
Quote:
this is not a database problem.

Perhaps not, but you would be surprised how many problems that do not look like database problems, and yet get fixed by a database repair. So this is a standard suggestion. Any problem - try a database repair.
My freeware tools for DVD Profiler users.
Gunnar
 Last edited: by GSyren
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,639
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Quoting Kulju:
Quote:
Quoting mediadogg:
Quote:
Invelos staff often participates.

Read, almost never.
Quote:
It is helpful to have a place where users can help each other out.

Since the above, yes indeed.


Although they rarely participate it seems they frequent the forums on a routine, if not daily, basis.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,463
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Quoting emmeli:
Quote:
i have. but this is not a database problem. try it for yourself.

i use the "Support Button" now. 

Surely you can't assume that nobody around here edits 10-15 profiles. I have one plugin that updates hundreds of profiles, and another that can import hundreds of links, without crashing DVDP - at least not yet reported.

You have nothing to loose by trying a database repair, right?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,639
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Quoting mediadogg:
Quote:
Quoting emmeli:
Quote:
i have. but this is not a database problem. try it for yourself.

i use the "Support Button" now. 

Surely you can't assume that nobody around here edits 10-15 profiles. I have one plugin that updates hundreds of profiles, and another that can import hundreds of links, without crashing DVDP - at least not yet reported.

You have nothing to loose by trying a database repair, right?


Yes, but he's already stated he tried a database repair.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,463
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Geez, how on earth could I have missed that! 

My bad.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar Contributoremmeli
www.myprofiler.de
Registered: June 26, 2013
Reputation: High Rating
Germany Posts: 694
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the problem is communicated with the support. we will see if there any solution.


the real BirthYear OverView
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next