Invelos Forums->General: New Users Forum |
Page:
1 Previous Next
|
Lost my preminum account registration key |
|
|
|
Author |
Message |
Registered: December 26, 2013 | Posts: 4 |
| Posted: | | | | I have a premium account, but I haven't updated in it a while. I tried to update it, but I no longer have key. I did the thing where you enter your e-mail to get it, but it was never sent and my e-mail address hasn't changed. I checked my spam folder as well. |
| Registered: December 26, 2013 | Posts: 4 |
| Posted: | | | | Here's my collection: http://www.invelos.com/dvdcollection.aspx/anyaisarose |
| Registered: March 13, 2007 | Posts: 1,796 |
| Posted: | | | | Click on the registration at the top of the web page. | | | We don't need stinkin' IMDB's errors, we make our own. Ineptocracy, You got to love it. "Nearly all men can stand adversity, but if you want to test a man's character, give him power." - Abraham Lincoln |
| Registered: December 26, 2013 | Posts: 4 |
| Posted: | | | | I lost my old account info (hence why I need my key) and can't login with it. I had to register a new account just to ask this question. It won't have my registration key. |
| Registered: March 20, 2007 | Reputation: | Posts: 2,851 |
| Posted: | | | | You should open a support ticket.
--------------- |
| Registered: December 26, 2013 | Posts: 4 |
| Posted: | | | | I can't open a support ticket without logging into my old account since this account is not premium. |
| Registered: March 29, 2007 | Reputation: | Posts: 4,479 |
| Posted: | | | | Have you tried this :
- Open your collection in dvdprofiler - go to Menu tools/registration information | | | Images from movies |
| Registered: May 19, 2007 | Reputation: | Posts: 6,730 |
| Posted: | | | | Hi, just sent a PM to the account anyaisarose. About this you should receive an E-Mail notification. The address this notification is sent to is the address with which you registered After the notification arrived simply go to http://www.invelos.com/Login.aspx?task=sendal enter the E-Mail address and another Mail will be sent to you from Invelos to recover your password. EDIT: If for some reason none of the notifications arrive: Use http://www.invelos.com/Contact.aspx -> Registration Status. Explain your problem and provide as much information about the account as you can. This would be: E-Mail address, account name, real name, possibly purchase date and PayPal receipt | | | It all seems so stupid, it makes me want to give up! But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | Last edited: by Lewis_Prothero |
| Registered: March 30, 2009 | Posts: 2 |
| Posted: | | | | THANK YOU! That worked!
I'm sorry I was so difficult, but I tried everything I could think of before even posting anything. |
|
|
Invelos Forums->General: New Users Forum |
Page:
1 Previous Next
|
|