| Author |
Message |
| Registered: October 19, 2008 |  Posts: 409 |
| | Posted: | | | | My DVDprofiler wont let me add new movies, it keeps sending out an error message. Any help would be appreciated |
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| Registered: March 14, 2007 | Reputation:  | | Posts: 950 |
| | Posted: | | | | One of the first things I do, is try a database repair. Have you tried this yet? Otherwise, maybe someone else would have another suggestion... | | | | Lori |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 1,440 |
| | Posted: | | | | If this still occurs after a database repair, please come back and provide more information, i.e.; what is the error message you receive. | | | | Registered: February 10, 2002 |
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| Registered: October 19, 2008 | | Posts: 409 |
| | Posted: | | | | I have done it twice already, it still occurs. |
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| Registered: October 19, 2008 | | Posts: 409 |
| | Posted: | | | | The message I get is
"acesss violation at address 0404608 in module 'dvdpro.exe'. Read of address 206F7418"
I should mention that it worked briefly yesterday than abrubtly stopped working again. I updated to 3.7.1 todayand the problem continued. It sends an error message out but I do not think it is going any where. |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 1,440 |
| | Posted: | | | | I suggest opening a support ticket through the Contact Us at the bottom of the page. | | | | Registered: February 10, 2002 |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | For cornering the problem: When exactly does the error occur?
- When the "Add DVD ..."-dialogue opens
- While entering the UPC
- When clicking on "Add to collection" in the "Add DVD ..."-dialogue | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: October 19, 2008 | | Posts: 409 |
| | Posted: | | | | It does not even let me bring up the screen. It just gives me an error message. Nother weird thing is happening now. I did another data base repairs and it has been going for over an hour. |
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| Registered: October 19, 2008 | | Posts: 409 |
| | Posted: | | | | After the last database rapair it started working perfectly,strage. Thank you everybody. |
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| Registered: October 19, 2008 | | Posts: 409 |
| | Posted: | | | | Never mind it is broke again |
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| Registered: October 19, 2008 | | Posts: 409 |
| | Posted: | | | | The same thing happens when I try and resort(switch from latest to alphabetical) my collenction now. |
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