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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Single DVD record "there" but "not there"
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DVD Profiler Unlimited Registrantnpudar
Registered: July 1, 2007
Posts: 10
Posted:
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I have a strange situation that I hope someone can help me correct or understand.  First, I have updated to the latest version (3.7.0 build 1426).

I have 1,190 discs in my collection, but my Collection List only shows that there are 1,189 -- one appears to be missing.  So I sorted them in order of Collection Number, and when I looked through the list, Collection Number 244 is missing.  I looked up in my report printout what movie that is, and it is "Aliens".  Now for the strange part. When I type "Aliens" in the filter, the correct record for Collection Number 244 is shown.  The movie record is there, and its Collection Number is correctly shown as 244.  When I clear the filter, the collection is shown again, but number 244 is missing again.

If there are any fixes that are recommended, I need to be careful to not inadvertently assign all the discs above 244 down one number.  I need all of the discs to stay with their original assignments.

Any help would be much appreciated.
Thanks,
Nick
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Maybe it is in your collection as part of a box set.
DVD Profiler Unlimited Registrantnpudar
Registered: July 1, 2007
Posts: 10
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No, it's not part of a box set.  I do not make those distinctions in my collection.  Also, it has been in my collection since 2001 when I bought it.  It just recently disappeared right after I upgraded to 3.7.
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
Reputation: High Rating
United States Posts: 950
Posted:
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Have you tried a database repair? That usually fixes most problems. Otherwise, perhaps the profile was unintentionally set to a box set. Not that you did it yourself, but as part of a "blurp" in the system it was moved for you.
Lori
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
Posted:
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Try performing a Database Repair and see if it shows back up.  If it doesn't, try backing up your database and restoring it into a new database and see if it shows up there.  If it does, switch back to your main database and restore the backup.
DVD Profiler Unlimited Registrantnpudar
Registered: July 1, 2007
Posts: 10
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Well, after some searching, the switch to 3.7 did reassign it to a box set -- even though it has nothting to do with the one it was assigned to.  so now I just have to figure out how to un-link them.
Thanks,
Nick
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
Posted:
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Double-click the profile that it's assigned to and view the Box Set tab.  From there, you can remove it from the list in the right pane.
DVD Profiler Unlimited Registrantnpudar
Registered: July 1, 2007
Posts: 10
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Brilliant! That did the trick. Thanks very much for the quick help.
Best regards,
Nick
 Last edited: by npudar
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