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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
DVDP 3.7.0.1426 not working in Win7 64-bit
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DVD Profiler Unlimited RegistrantStar ContributorJaLe
Registered: March 14, 2007
Finland Posts: 115
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I never tried any beta version from 3.7.0 so I don't know if the error is in some betas also.

After installation everything goes just fine.

But this was the last time when I was able to launch the program.

Now every single time same error occurs when launching the program. Program hangs and refuses to open. (Program has send error report to Invelos several times).

1. No difference if program was updated over the existing version or clean install.
2. Running database repair tool doesn't fix this.
3. On my WinXP 32bit machine program runs just fine.
4. DVDP 3.6.1.1392 is running fine on Win7 64bit

After few hours of struggle with 3.7.0 I managed to get it completely out of my PC.
Reinstalled DVDP 3.6.1.1392 and now everything is fine again. Except that new version popup window.

I hope that those error reports are useful and new version is coming soon.
 Last edited: by JaLe
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Your problem might (and most likely will) be caused by an incompatible plug-in.

Try what happens if you start up 3.7 while keeping the CTRL and the Shift key pressed.

If it starts then, unload all plug-ins and reload them one by one until the culprit is found.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantMr.Sark
Registered: January 14, 2008
Posts: 2
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Same problem here. Doesn't work on Win7 64-bit. Plug-ins got nothing to do with it.
DVD Profiler Unlimited RegistrantFredLooks
phpDVDProfilerDude D5/7/2
Registered: March 13, 2007
Canada Posts: 350
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Works fine for me on Win7 64-bit, plugins and all ...
-fred
DVD Profiler Unlimited RegistrantStar ContributorT!M
Profiling since Dec. 2000
Registered: March 13, 2007
Reputation: Highest Rating
Netherlands Posts: 8,736
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Quoting Mr.Sark:
Quote:
Doesn't work on Win7 64-bit.

Yes it does: no problems here.
DVD Profiler Unlimited Registrantcollven
Registered: May 8, 2007
Posts: 13
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Works fine for me, desktop with Win7 Pro and lapto with Home 64 bit.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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The most common cause of this is a local firewall blocking the Internet connection.  When a new version is installed, the firewall must be told to allow it to connect.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantRobAGD
Registered: June 3, 2007
United States Posts: 706
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Also a Win7 64bit having issues.

It just hangs, kill it and try again and I try to have it run without loading plugs in etc and still hangs.

I am about 600 titles

I'll tinker some more after I have slept and dealt with what has become a shat tastic weekend.

-Robert
DVD Profiler Unlimited RegistrantRobAGD
Registered: June 3, 2007
United States Posts: 706
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Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name: AppHangB1
  Application Name: dvdpro.exe
  Application Version: 3.7.0.1426
  Application Timestamp: 2a425e19
  Hang Signature: 9e39
  Hang Type: 0
  OS Version: 6.1.7600.2.0.0.768.3
  Locale ID: 1033
  Additional Hang Signature 1: 9e39d9c7f4a7f3fee2b6f604aea97850
  Additional Hang Signature 2: 230c
  Additional Hang Signature 3: 230c88caf191f498543e62a2ea11eddf
  Additional Hang Signature 4: 9e39
  Additional Hang Signature 5: 9e39d9c7f4a7f3fee2b6f604aea97850
  Additional Hang Signature 6: 230c
  Additional Hang Signature 7: 230c88caf191f498543e62a2ea11eddf

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
DVD Profiler Unlimited RegistrantRobAGD
Registered: June 3, 2007
United States Posts: 706
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ok poked a bit

Did a DB repair, and boom worked fine.

So I would suggest to run the DVDProDBRepair.exeand let it work. Took about 10 minutes to work through mine.

-Robert
DVD Profiler Unlimited RegistrantStar ContributorAssassin
Registered: March 15, 2007
Germany Posts: 122
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No Problems at all with Win 7x64. No plugins in use though.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantMr.Sark
Registered: January 14, 2008
Posts: 2
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Quoting RobAGD:
Quote:
ok poked a bit

Did a DB repair, and boom worked fine.

So I would suggest to run the DVDProDBRepair.exeand let it work. Took about 10 minutes to work through mine.

-Robert


This worked for me too. Thanks, but still weird why it didn't work in the first place.
DVD Profiler Unlimited RegistrantStar ContributorJaLe
Registered: March 14, 2007
Finland Posts: 115
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I have done database repair, I have give program a full access to network, I even uninstalled firewall and antivirus programs totally and tested without those.
Nothing seems to help with this.

1st run after installation is working fine. But when program is closed then it wont start again. PC restart doesn't have any affect to this.

Anyhow the fact is that 3.6.1.1392 is running on my system just fine, without any firewall or network tweaks or any other tweaks.
I'm currently using this older version.

Problem occurs with 3.7.0 so there must be something "wrong" or changed in program itself what is causing this.
DVD Profiler Unlimited Registrantguancia
Registered: May 11, 2007
Posts: 4
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Experiencing same problems as Jale. Quite frustrating considering that before the update everything worked fine. I have followed every posted suggestion and still nothing. HELP...
DVD Profiler Unlimited RegistrantStar Contributorcvermeylen
Registered: March 13, 2007
Reputation: High Rating
Belgium Posts: 1,946
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Try right-clicking on setup.exe and select Run As Administrator. Maybe some registry entries don't get written correctly.
View my collection at http://www.chriskepolis.be/home/dvd.htm

Chris
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