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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Win7 ultimate 64-bit + DVDProfiler problem
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DVD Profiler Unlimited Registrantreiska
Registered: March 27, 2007
Finland Posts: 13
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Installation goes, but when I try to restore 2300+ DVDs (from XP) it fails every time. I tried to run in XP-mode, as administrator etc.

Any hints anyone?

-Reiska
DVD Profiler Unlimited RegistrantStar Contributorcvermeylen
Registered: March 13, 2007
Reputation: High Rating
Belgium Posts: 1,946
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I've been running DVDPro on Win 7 - 64bit for quite some time without any issues. The only suggestion I have, is running setup.exe in administrator mode. Maybe some registrey keys aren't written correctly.
View my collection at http://www.chriskepolis.be/home/dvd.htm

Chris
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting Silence_of_Lambs (from here):
Quote:
Quoting reiska:
Quote:
Is it 64-bit? I have a problem restoring. There is 2300+ DVDs and restore fails every times.
-Reiska

Highly likely that this is not caused by Win7 64 Bit.
This combination is running on my machine without any problems.

It would help to know if there's an error message and what it says.
Also it would be good to know if you have any differences to the default setup (location of database, installation path of program, moved "Documents"-folder after installation of DVDPro, ... etc.)

A good starting point would be to assume that the backup file is corrupted. So if you still have access to your old installation make a new backup, but perform a database repair first.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar ContributorSrehtims
Registered: March 13, 2007
United States Posts: 1,796
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I was going to switch to the 64 bit mode for some time, just needed more memory, well, I finally got the store and remembered to bring along my memory specs. I have the Windows 7 Ultimate edition, it has both Professional 32 and 64 bit versions.

I made the switch to 64 bit running Profiler 3.7.0 Build 1419, 14,468 profiles, no problem.

I have added almost a 100 profile and modified countless others, no problem.

I just use the basic Profiler down load, plug-ins, etc. The only exception is the layout, a modified version Greil1.

First, I made sure had all the Microsoft updates and all the others programs that have 64bit versions updated.

Before you try the profiler or before the restore, reference
have you tried running C:\Program Files (v86)\DVD Profiler\DVDProDBRepair,exe
We don't need stinkin' IMDB's errors, we make our own.
Ineptocracy, You got to love it.
"Nearly all men can stand adversity, but if you want to test a man's character, give him power." - Abraham Lincoln
DVD Profiler Unlimited Registrantreiska
Registered: March 27, 2007
Finland Posts: 13
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I have tried both current and beta version. And I have tested backup file in XP and there it restore works fine.

Restore does cover scans and after that Windows just informs that program have stopped execution.

What else Win7 Ultimate 64-bit (all updates in), i7 Intel 4 core, 12Gb memory, 1Tb mirrored, F-Secure 2010 (Deep Guard off)

-Reiska
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Maybe a stupid question, but: Did the first startup of DVDProfiler run without problems?
Is your OnlineList (not Online Collection) up to date? Refresh it via DVDProfiler menu "Online -> Refresh Online Profile List ..." and try to restore then.

If you have the backup stored on an USB-device, what happens if you move it to a local HDD and try to restore from there?

EDIT: Can you download your Online Collection via DVDProfiler menu "Online -> DVDProfiler Online..."?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited Registrantreiska
Registered: March 27, 2007
Finland Posts: 13
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Quoting Silence_of_Lambs:
Quote:
Maybe a stupid question, but: Did the first startup of DVDProfiler run without problems?
Is your OnlineList (not Online Collection) up to date? Refresh it via DVDProfiler menu "Online -> Refresh Online Profile List ..." and try to restore then.

If you have the backup stored on an USB-device, what happens if you move it to a local HDD and try to restore from there?

EDIT: Can you download your Online Collection via DVDProfiler menu "Online -> DVDProfiler Online..."?


After installation it starts without problems as empty. I have tried HDD->USB-HDD, to USB etc and also restoring from online, but alvays the same failure...
DVD Profiler Unlimited Registrantreiska
Registered: March 27, 2007
Finland Posts: 13
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New info

I managed to restore all profiles with putting sort order (in empty DB) to same as it was when backed  up (purchase date).

But Now I can't add there any DVD's. It just stucks, no error messages etc. Also if I try to change sort order it stucks

-Reiska
 Last edited: by reiska
DVD Profiler Unlimited RegistrantStar ContributorSrehtims
Registered: March 13, 2007
United States Posts: 1,796
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I solved my backup/restore problem, I just save the dams thing off to an auxiliary drive.
It's is actually faster that backup program.
We don't need stinkin' IMDB's errors, we make our own.
Ineptocracy, You got to love it.
"Nearly all men can stand adversity, but if you want to test a man's character, give him power." - Abraham Lincoln
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting reiska:
Quote:
also restoring from online, but alvays the same failure...


Sounds like an overzealous antivirus software to me.
Please temporarily disable your virus protection and try again.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited Registrantreiska
Registered: March 27, 2007
Finland Posts: 13
Posted:
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Quoting Silence_of_Lambs:

Sounds like an overzealous antivirus software to me.
Please temporarily disable your virus protection and try again.

Read ahead. I managed to restore, but now I think there is somekind DB problem which repair doesn't fix

-Reiska
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting reiska:
Quote:
New info

I managed to restore all profiles with putting sort order (in empty DB) to same as it was when backed  up (purchase date).

But Now I can't add there any DVD's. It just stucks, no error messages etc. Also if I try to change sort order it stucks

-Reiska

Weird system you have there. 
Did you try to temporarily disable your virus software?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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My wife and I just picked up a New laptop with home premium Win 7 and 64bit OS on  this  HP .
Since I am still running the 3.6 profiler on the family PC. I decided to run and install the Beta 3.7 on the laptop.
Logged in / transfered over the install files for 3.7,/  then reloaded my library from the web site only., then realizing that all my scans were not there and all had to be refreshed .. I then backed up my profiler 3.6 (family PC) onto a 4GB flash memory stick and then reloaded all of that onto the 3.7 with an automatic over ride of the laptop profiler 3.7 ..

I decided to not go with Norton virus out of the Box, and instead installed Microsoft Essentials earlier in the evening before this Invelos Install ..
My installs on a new PC is always Virus program first, Then Office,, Then Browser ( google chrome), Then Profiler, then Picassa ...      (plus all updates..)

all is well and sweet    ..... No adminstrative questions and everything went fairly quick and troublefree on the Install of the 3.7 beta  ..    Thanks Ken!
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
 Last edited: by widescreenforever
DVD Profiler Unlimited Registrantreiska
Registered: March 27, 2007
Finland Posts: 13
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Problems solved!!!

Something was broken in DB, but some how it worked in XP. I ran all thumbnails etc. repair programs through.

And another thing, I had to give full rights to every one in Database folder. Even when running dvdpro.exe as administrator. I have F-Secure 2010, could that be the troublemaker?

-Reiska
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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Quoting reiska:
Quote:
I have F-Secure 2010, could that be the troublemaker?

Not necessarily.
Win7 is much more restrictive in users rights than XP was. A network located file created in a Win7 environment is usually not accessible by other machines unless you explicitly allow this. Depending on your network structure this might even mean that you'd have to give the rights to every single user seperately.

F-Secure might have been the culprit for corrupting your backup though. Some antivirus software is (for what reason ever) changing the checksums of some archive types. In some cases this will result in the corruption of this archive. Not sure if F-Secure is one of those, since I don't use it.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
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