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| Registered: November 12, 2010 |  Posts: 12 |
| | Posted: | | | | I've spent about 5 hours with this great programme, but can't quite seem t get past the first hurdle! So if anyone can help...I'm desperate!  I installed ver 3.6 with no probs. But when I try to add DVD it opens the "Internet Database Connection" windows and attempts to download the "Online Orfile list" in 10 parts. I understand this is normal immediately after nstallation - and that it should take a while. However - for me each "part" initaially download quickly until it reaches typically 704 - 996 KB/1.9MB then freezes. Eventually after several minutes of no visible activity the next "part" begins to download until it reaches 704 - 996KB, etc, etc! After part 10 an new window opens saying " Unable to download file. Continue anyway?". At which point my only option is to start again!  I have gone through this several times. Deleted the install and re-installed. Redownloaded the installation files - and used them. Repaired the database several times. This is driving my to distraction - DVD Profiler seems to be exactly what I need, i just can't quite get it started. So if anyone can assist...  For info: - I'm running a fairly modern/decent spect PC with WinXP SP3 - My hard dosk has plenty of space - I'm trying to use DVD Profiler ver 3.6 - My broadband is fine (passes the Profiler connection test) every time Thanks for any help you can offer. |
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| Registered: November 12, 2010 | | Posts: 12 |
| | Posted: | | | | btw Please excuse the typos - a little indication of my frustrated state!  |
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| Registered: May 29, 2007 | Reputation:  |  Posts: 3,475 |
| | Posted: | | | | I'm sure that others with more computer knowledge will be able to help you.
But, in the meantime, I have one idea.
I noticed that you have not bought the program - if you had there would be an eye next to your name - which means that there are some limitations built in. You can find more information here: http://invelos.com/dvdpro/Registration. |
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| Registered: March 18, 2007 | | Reputation: | | Posts: 6,461 |
| | Posted: | | | | Quoting kubit: Quote:
At which point my only option is to start again!
Did you ever try "Continue anyway"? | | | Thanks for your support.
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Advanced plugins available here.
Hey, new product!!! BDPFrog. |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | Close DVDProfiler and try to manually download the OnlineList.dod from here. Save this file to "My Documents -> DVDProfiler" and restart DVDProfiler afterwards | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: November 12, 2010 | | Posts: 12 |
| | Posted: | | | | Thanks for the prompt replies folks! Kathy: Yup I did consider ergistering to see of it would help. But from what i have read downloading the onlinelist.dod file is such a core part of the functionality of DVDP that joining should have no impact on my plight - so I reckoned that unless I can get this fixed there is no point in registering. Believe me I'm keen to register - seems like a great product!  Mediadogg: Yup tried that - just starts the download process afresh.  Silence: Thanks - I'll give that a go. Early on I found this direct link in a post - then when I wanted to try it I could not find it again. Thx for the link. Cheers folks. |
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| Registered: November 12, 2010 | | Posts: 12 |
| | Posted: | | | | I have now tried Silence's direct link a couple of times. The good news is that DVDP is now working for me - to a degree, which is brill. But all is not quite right. I have tried the download 4 times - on each occasion I saved to desktop and editted the file name. Each time it downloads a different sized file. So far I have collected... 1.67MB, 0.97MB, 0.80MB and 1.11MB. What should I get from the download? Around 10MB every time? I'm a bit confused to be honest. Its almost as if something is throttling back the download(which drops to around 10kb/s when dowloading this file) - but i get no timeout message. Switching my firewall off(Norton) made no difference. There is still the NAT active in my router, but that has never been an issue in the last 7 years so I doubt it is now?!  Any more suggestions? |
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| Registered: May 29, 2007 | | Reputation: | | Posts: 3,475 |
| | Posted: | | | | How frustrating. The only other suggestion I can think of is to directly contact Ken, the owner of the program.
You can open a a technical support ticket found here: http://invelos.com/Support.aspx.
Good luck! |
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| Registered: March 20, 2007 | Reputation:  | | Posts: 2,851 |
| | Posted: | | | | Quoting kubit: Quote:
I have tried the download 4 times - on each occasion I saved to desktop and editted the file name. Each time it downloads a different sized file. So far I have collected... 1.67MB, 0.97MB, 0.80MB and 1.11MB. What should I get from the download? Around 10MB every time? It's around 19.5 MB, and I just downloaded it in about 40 seconds. It sounds like some kind of issue at your end. Could it possibly be your AV scanner rather than the firewall? --------------- |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 2,217 |
| | Posted: | | | | Quoting kubit: Quote:
What should I get from the download? Around 10MB every time? From Silence's Link? I just downloaded 19,6MB in 2 or 3 minutes just now. Quote:
I'm a bit confused to be honest. Its almost as if something is throttling back the download(which drops to around 10kb/s when dowloading this file) Strange, but definitely a networkproblem. But I'm a bit stumped as to what it could be. The usual suspect is a overzealous Virus-Scanner, but you already switched him of. cya, Mithi | | | | Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki |
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| Registered: November 12, 2010 | | Posts: 12 |
| | Posted: | | | | Yeah I'm begining to think theres a problem at my end - I'll contact my broadband provider tomorrow. Strange thing is - I download stuff all the time with no issue - what is it about this particular file?!?!?! When I run the prog and try to add DVDs I get a lot of unrecognised DVDs - I'm guessing thats because I only have a fraction of the reference database downloaded. /shrug. Thanks again folks - your help is appreciated!  I'm determined to get this working before I register! |
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| Registered: November 12, 2010 | | Posts: 12 |
| | Posted: | | | | I can't explain why - but without changing anything the file downloaded just fine. /boggle The program is running sweetly - so I registered!!! Thanks for the help folks - especially Silence!  |
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| Registered: March 24, 2007 | Reputation:  | | Posts: 2,044 |
| | Posted: | | | | Welcome to our little asylum!  Rory  | | | DVD Profiler for iOS as of 3/5/2013
DVD Profiler for Android as of 5/17/2013 |
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| Registered: November 16, 2010 | | Posts: 1 |
| | Posted: | | | | i have the same problem | | | | weeds |
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| Registered: November 20, 2010 | | Posts: 1 |
| | Posted: | | | | why i only post my thoughts on here
that's not fair
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