Invelos Forums->DVD Profiler: Desktop Technical Support |
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Application Error |
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| Registered: June 28, 2007 | | Posts: 3 |
| | Posted: | | | | This is my first post. I'm receiving the following message (Application Error) when attempting to access the program, "Exception EAccessViolation in module dvdpro.exe at 0062B0A6. Access violation at address 00A2B0A6 in mosule`dvdpro.exe`. Read od address 000001D5." I have been addressing this with the support...they have given me various reasons for this arranging from a firewall issue to an upgrade to my operating system...nothing for sure. Any advice would be greatly appreacited. |
| | Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | Welcome to the community,
wish I had better news for you, but without further information this errormessage could have resulted from practically anything.
So some questions in advance:
What did you try to do?
How did you do it?
Which OS are you using?
Which security software?
Did you change anything to your soft- and or hardware-setup lately (registry cleanup?)? | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | | Last edited: by Lewis_Prothero |
| | Registered: June 28, 2007 | | Posts: 3 |
| | Posted: | | | | Thanks for the quick response...I'm attempting to open/start the program. This error starting occuring about a week ago without any warning? I'm running vista with Norton Internet Secuirty. To my knowledge nothing has change concerning soft/hardware... |
| | Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Try to run DVDProfiler as administrator (rightclick on the icon -> "Run as administrator" (or equivalent)).
Does the error still occur?
If "Yes":
Check the logfiles of Norton for software blocks, look for dvdpro.exe and/or svchost.exe.
If this fails too, try a databaserepair via "Start -> All Programs -> DVD Profiler (folder) -> Database Repair Utility" perform the complete repair (default) | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | | Last edited: by Lewis_Prothero |
| | Registered: June 28, 2007 | | Posts: 3 |
| | Posted: | | | | Neither word? Is it possible to delete the program and start anew? |
| | Registered: March 14, 2007 |  Posts: 1,777 |
| | Posted: | | | | At what point do you get the error? Can you even start the program? Does it die during the splashscreen? This might help. |
| | Registered: March 13, 2007 | Reputation:  |  Posts: 5,494 |
| | Posted: | | | | Sounds like it could also be a bad download and now it is sticking no matter how you try and fix it.
use a registry cleaner and totally remove all of Profiler .., Clean out all your old temp files and even try a a quick disc check for crossed files. .
Then do a quick check on line for any (microsoft /java/ flash ) updates you may need ., reboot then reinstall Profiler ..
Goodluck .. | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry | | | | Last edited: by widescreenforever |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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