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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Can't get charts to update with new price paid???
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DVD Profiler Unlimited Registrantbfranker
Registered: August 19, 2009
Posts: 11
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Hello!  I made a couple mistakes when I was inputting the "personalize" data for a couple DVDs.  I think I somehow used my barcode scanner when I was over the "Price Paid" field and I had two DVDs with LARGE numbers and it made my collection indicate that it cost me like $44,000,0000,000.00 or so. LOL!  I found the couple movies I messed up and fixed the prices but the charts/graphs still don't work???

The custom report that I created so I could easily find which ones I screwed up show the updated/fixed prices but the canned chart/graph is still showing $44bil for the cost of my collection.  I've tried adding an additional DVD and even closing the app and then re-opening DVD Profiler but I still can't get it to update the canned Price Paid - Total and Average charts.  Any suggestions?  I tried a search but got way too many pages and couldn't find a related problem.

I'd eventually like to make a text report have totals but haven't figured out how to do that yet so only have the canned charts that come with the program.

Thanks!
DVD Profiler Unlimited RegistrantMark Harrison
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Registered: March 13, 2007
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You could use the Database Query plug-in.  You can use it to easily find discs that have abnormal numbers like you've described, plus a whole lot more.
Get the CSVExport and Database Query plug-ins here.
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 Last edited: by Mark Harrison
DVD Profiler Unlimited Registrantbfranker
Registered: August 19, 2009
Posts: 11
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Quoting Mark Harrison:
Quote:
You could use the Database Query plug-in.  You can use it to easily find discs that have abnormal numbers like you've described, plus a whole lot more.


I do plan to check out some of the plug-ins for sure. Thanks!  But, the problem isn't locating the DVDs that I messed up as I already did that.  I found the two and changed the "Price Paid" field to the correct value.  The correct value shows up in the custom report I made but the chart/graph is still showing $44bil.

The charting feature evidently doesn't "look" at all your DVDs each time and must store the data for some reason... I just need this stored data (a file I can maybe delete???) to either go away or update itself

Thanks!
 Last edited: by bfranker
DVD Profiler Unlimited RegistrantAstrakan
Registered: Feb 12, 2000
Registered: March 28, 2007
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I don't know where those cache files might be kept, but one thing to try could be to remove the DVDs that had the large amounts entered. Then re-add them to your collection afterwards. Maybe run the report in between removing and re-adding.

Could work.

KM
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DVD Profiler Unlimited Registrantbfranker
Registered: August 19, 2009
Posts: 11
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I thought about trying that, Astrakan, but I only remember one of the two I screwed up. ARGH! LOL! 

Evidently this is not something people use too often.  Would have thought this little bug would have been noticed a while ago.  Oh well, if I figure out how to "fix" it I'll post back here.   Thanks!
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
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is it possible that there is a 3rd title you missed? Try a database repair and see if that helps, it might remove any cached values if that is the cause.

Could also try backing up the database (probably not a bad idea before you mess around with any attempted fixes anyway) and then restore it to a new database and see what numbers that shows.

-Agrare
DVD Profiler Unlimited Registrantbfranker
Registered: August 19, 2009
Posts: 11
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Quoting Agrare:
Quote:
is it possible that there is a 3rd title you missed? Try a database repair and see if that helps, it might remove any cached values if that is the cause.

Could also try backing up the database (probably not a bad idea before you mess around with any attempted fixes anyway) and then restore it to a new database and see what numbers that shows.

-Agrare


The one report I created showed it pretty clear these HUGE numbers and there aren't anymore of them

I have already backed up my database... spent about 10 hours putting in 1900+ DVDs and didn't want to lose that work. LOL

That's a good idea on the repair. I'll give it a shot. Thanks!
DVD Profiler Unlimited Registrantbfranker
Registered: August 19, 2009
Posts: 11
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Well, tried a basic repair then a full repair and no dice

I checked again and I definitely don't have any others that are messed up.

I even tried to delete the one that I new I changed and still NO CHANGE in the price even after I deleted the DVD!  That's really weird... I'd think that chart would tell a person how much they paid for their current collection.  Is it setup to tell a person how much they have ever spent on DVDs even if they sold some and they aren't in the collection anymore?  Sure seems like it unless there is some major bug here.
DVD Profiler Unlimited Registrantbfranker
Registered: August 19, 2009
Posts: 11
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Just an update that I got it figured out.  I modified one of the reports that comes with DVD Profiler and that report DID show a DVD with a huge price.  I'm still figuring this out and didn't even know there was an option here but for the report I created, it did NOT expand boxed sets.  The report I modified did and the bad price was in one of the boxed sets.  I don't (knowingly!) stick a "price paid" in an expanded boxed set because I put the price paid in the "first" listing of the boxed set and then $0.00 for the individual disks. 

Anyway, I didn't examine the report close enough to even realize it wasn't expanding boxed sets so didn't even notice this until I modified an existing report and then that $44bil number stuck out like a sore thumb! 

Thanks for the help and if this happens to somebody else, check the individual DVDs in your boxed sets!
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