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    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next
Collection file format not recognised.
Author Message
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
Posted:
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I re-installed DVD Mobile (latest version) and now although it starts up on my mobile showing the splash screen without problems, I can't access my collection at all. I get the error message

An unexpected error has occurred in DVD Profiler Mobile.exe Select Quit and then restart this program, or select Details for more information.
Collection file format not recognised.

So I click on Details and it says

DVD Profiler Mobile.exe
Exception
Collection file format not recognised.

at
DVD_Profiler_Mobile.DVDCollection.LoadFromStream()
at
DVD_Profiler_Mobile.DVDCollection.LoadFromFile()

Plus loads of other stuff that will take too long to write down here!!



Any help much appreciated.
DVD Profiler Desktop and Mobile Registrantkahless
TaH pagh taHbe'!
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 17,804
Posted:
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My suggestion:

- uninstall the mobile profiler completely
- reinstall mobile dot.net framework
- reinstall mobile profiler

Alternative:
- Load an empty database to mobile
- after this load your profile again

maybe reinstall of active sync 4.2 or 4.5 may help?

Just a few suggestions....Good luck!
Thorsten
DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
Posted:
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I tried the first option - it won't let me install .net framework as it says there is a newer version already on the PDA (it's running WM6).

I did re-install DVD Profiler Mobile again, but still getting the same error message.

It was working 2 days when I was running WM5...... 

But I read elsewhere that it does work on WM6, so that leads me to believe there is a different issue at stake here....

How do I load an empty database to my mobile?
DVD Profiler Desktop and Mobile RegistrantTouti
Registered: March 13, 2007
Canada Posts: 582
Posted:
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Do you have the latest version of DVDP on your PC ?  These go hand to hand, you need latest version on both machines and re-synchronize
My 4x4 Club: Club FJ Cruiser Quebec
DVDP Français: Forum DVD Profiler Français
DVDCOL:DVD Collectors Online
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DVD Profiler Desktop and Mobile Registrantstigdu
Reedix
Registered: March 13, 2007
United Kingdom Posts: 84
Posted:
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Yep, I worked it out just before you posted touti - thanks very much, I was running an older version of DVDP on my mobile.

Me = happy bunny once again. 
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