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    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next
Many missing profiles
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DVD Profiler Desktop and Mobile RegistrantNCC-2000
Registered: April 2, 2007
Canada Posts: 14
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Just installed Mobile on my iPaq rx1950. All works well, except for the fact that I have numerous profiles that refuse to show up in the main list. Weird thing is, it's mainly seasons of King of the Hill and Frasier that are missing. I've tried changing parental controls, reinstalling, sorting differently, but nothing will make them show up. Now this is the icing on the cake. The missing profiles are actually on the device, because if I run a search for them, they show up in the results. Did I miss something here?
DVD Profiler Desktop and Mobile RegistrantNCC-2000
Registered: April 2, 2007
Canada Posts: 14
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Anyone?
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Try disabling parental control from Tools->Parental Control on the mobile device.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile RegistrantNCC-2000
Registered: April 2, 2007
Canada Posts: 14
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I've tried turning them off, even turning them on, exiting the program, then going back in and turning them off again. Still nothing.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Is there any pattern to the missing titles?  Also, just to rule it out, try setting your definition of "adult" in DVD Profiler's Tools->Options->Parental Control to just "Adult" ratings.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile RegistrantNCC-2000
Registered: April 2, 2007
Canada Posts: 14
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Alright, tried using the plain "Adult" setting, still nothing. I even tried setting it to "None" and still won't work. As for the pattern, only the fact that these are only TV series sets is standing out at me. Here's what I mean...

Missing Profiles (out of 510):

489  Frasier: Fifth Season
488  Frasier: Fourth Season
480  King of the Hill: Season 6
479  King of the Hill: Season 5
478  King of the Hill: Season 4
477  King of the Hill: Season 3
473  Inspector Gadget: Complete Series
444  Frasier: Final Season
441  King of the Hill: Season 2
437  Star Trek TOS: Season 2
436  Star Trek TOS: Season 1
433  Married with Children: Season 5
430  Star Trek: DS9: Season 2
419  Star Trek: DS9: Season 7
406  Frasier: Season 3
400  Married with Children: Season 4
398  Frasier: Season 2
397  Frasier: Season 1
354  Star Trek: Voyager: Season 2
326  King of the Hill: Season 1


You can use my online collection to see what profiles are in between the misssing ones if that might help. I honestly hve no idea what could be causing these to just not show up in the Owned collection, but still exist if one runs a search by title for them.
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,279
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Never mind
IVS Registered: January 2, 2002
 Last edited: by Lithurge
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Try changing the rating on one and see if it shows up then.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile RegistrantNCC-2000
Registered: April 2, 2007
Canada Posts: 14
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Changed two ratings to G, resynchronized, still not showing up.
DVD Profiler Desktop and Mobile RegistrantNCC-2000
Registered: April 2, 2007
Canada Posts: 14
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Just wanted to post that I finally figured this out. I had originally created a profile in my wish list (on my desktop's Profiler) to consolidate all the TV series profiles I had in the wish list, which was quite a large number, just to save time from scrolling and such. All the missing profiles were at one point in this parent profile, but even though they had been moved to my owned list as I purchased them, in my Mobile Profiler, they still seemed to have a tie to the parent profile, keeping them from showing up in the owned list. I went into my wish list on my desktop and removed all the profiles from the parent, then deleted the parent, resynchronised, and all is fine. I'll keep tinkering with things to see if I can get this to work properly again, because I'd still like to keep a consolidated profile around to keep things neat, especially with the limited screen space on my iPaq.
DVD Profiler Desktop and Mobile Registrantwerewolf
Registered: March 14, 2007
Posts: 10
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just a little up, because i had the same trouble....
in fact parental control were ENABLE

thanx ken 
DVD Profiler Desktop and Mobile RegistrantArmand
Melancholic Undead Master
Registered: March 16, 2007
Germany Posts: 83
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I have found a havy bug.

When changes EAN, the Profiles are not shown in collectors list, but they are there. You can find them, with lookup.

For example I changed some Profiles with disc IDs (Planet of the Apes). After that, I see the Box Set and the +/- Symbol but no child profiles. With lookup I find them all, with the new Profiles and the new Covers.

After I have renumbered my DVD Numbers, the Profiles are back again in the collection list.
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