I just noticed that every time there is an updated cover it doesn't download and replace the existing one for me, even when it looks like it downloads something. I guess this bug happend ages ago and I just noticed it by accident. I think I tried everything:

- Select the profile > Refresh > Refresh Images only (just flashes and skips a download)
- Online > Refresh All Images (goes down the list, downloads nothing, stays at 0 bytes, "all up to date")
- Collection > Flagged > Refresh (only download profile, skips covers)
- Changed the quality from high to standard and back and tried the above again
- Database repair

The only thing that really helps is to open a profile, go to cover scans, delete a cover so the question mark shows and then refresh the profile. Only then the latest cover is downloaded. This is only usefull if I know the profiles that have a better cover, it could be hundreds, I don't know

After using the search function some people mentioned there that there is a bug regarding the covers? What can I do?

If I delete all the files in the Images and Thumbnail folders then several of my locked custom scans that are not uploaded to the database would be gone (and I need to import them one by one) and this would not solve the main bug.

Have you done a database repair?

You can also try: Tools > Options > Online> Alternative Connection Method.

One possible thing is maybe access privileges. Make sure the folder where the images are stored is writable by the user for whom you are logged in.

Ok, then next step, check the permissions in detail. See if somehow the files appear to be "Read Only" for everybody except the owner, and that might reflect a problem with the folder permissions.

Well I was meaning folder and file permissions, since you obviously had the permission to delete them manually. I'm probably barking up the wrong tree, but just to make clear what I am talking about, I mean right-click on the folder and included files, and in properties, select the security tab, and see which users have the ability to write. Of course, you the owner have it - but if "system" is not there, that could be a problem, or if administrators have it, but not the individual user. You can test this by running DVD Profiler in administrative mode temporarily, and if the problem goes away, that is a good clue.

No problem with permissions here, never had. I checked anyway, System, Administrator and me as Admin-User have all checkmarks under "Allow". Running DVDP as Admin doesn't change the result. Its the same issue that others reported in the links I posted.

Well bummer, guess I have to live with it and update the covers manually or once in a while with the "wipe all download again" method.

I have the same problem on the iOS app.

Submitted a support ticket years ago, never got any response.

Quoting Assassin:

Quote:
Did a clean reinstall and restored my backup - nothing changed. 

Here is a wild shot: could the Locks be corrupt in a way that the repair program overlooks?

Maybe try:

(1) Unlock everything, backup, repair. (if nothing is locked, lock everything, then unlock)
(2) Relock whatever was locked before, backup.

(This strategy is based on the infamous "toggle" bug in programming. Sometimes a program gets confused about what is "on" or "off" and the best way to fix it is to toggle the parameter back and forth.)

Fixed?