I've tried everything I can think of, but, now can't add any discs. It gets up to #10 in loading the profile list and stops with the error message: 

Error
An error has occurred processing this file.
If you continue to receive this error, please try performing a database repair.

I've run basic and full repairs with no improvement.

When I click on the OK button, I get another error:  Out of Memory

click OK out of that and it goes back to trying to load the profile list again.

I was using a work-around before by opening the program in diagnostic mode after having to close the program on start-up. Anyone know how to get there from the program?

Any other thoughts on what to do?

Gene

My Collection

Quoting greyghost:

Quote:
Have you tried to completely refreshing the online profile list (hold the Ctrl key while clicking on Refresh Online Profile List)?

Didn't do anything different ..... same results.
Thanks,

Gene

My Collection

Quoting DJ Doena:

Quote:
Try the following:
- End DVD Profiler
- Press Win+R -> The Run command appears
- Type %localappdata% and press OK -> A windows explorer opens
- Navigate to the DVD Profiler folder
- Find a file called OnlineList.dod and rename it to OnlineList.old
- Find a file called OnlineListSel.dod and rename it to OnlineListSel.old
- Start DVD Profiler again and retry

I've tried this, but I'm not seeing these. I found the dod files in the import file, under the profiler folder. the following is what's in the file:

OnlineList5127.dod_9
OnlineList5127.dod_8
OnlineList5127.dod_7
OnlineList5127.dod_6
OnlineList5127.dod_5
OnlineList5127.dod_4
OnlineList5127.dod_3
OnlineList5127.dod_2
OnlineList5127.dod_1
OnlineList5127.dod_0
OnlineList5127.dod
OnlineList5126.dod_9
OnlineList5126.dod_8
OnlineList5126.dod_7
OnlineList5126.dod_6
OnlineList5126.dod_5
OnlineList5126.dod_4
OnlineList5126.dod_3
OnlineList5126.dod_2
OnlineList5126.dod_1
OnlineList5126.dod_0
OnlineList5126.dod

Which one to change? and there is no OnlineListSel.dod file.  Problematic!
Thanks,
Gene

My Collection

Here is advice I have given so many times. It usually works. I learned this from Ken Cole, years ago:

To sanitize any database, after all else has failed, including DB Repair, use Ken Cole's recommended method:

- create a new clean database
- restore the seemingly corrupted database into the new empty one
- be joyous when, more often than not, your database comes back in (near) perfect form. Make a backup immediately.

In severe cases, even if the database has lost data, it is no longer corrupt, and can be useful later. For example, the XML export of a profile with a mass of changes might be useful. Some tools, such as BulkEdit can extract data from XML, or even rebuild the profile completely, including personal data.

Ah ha. Didn't see that it was a memory problem. I will take it on faith that you have a memory problem. If that is the case, then here are some ideas, and apologies if I state some obvious things - not intended to insult - just dumping all my thoughts at the moment:

- 64 bit computer and OS with lots of memory. Not sure if DVDP takes advantage of the extra memory, but if you are running in 32 bit, it might be worth a shot

- Make sure that is not actually a storage problem, instead of memory, by ensuring that there is plenty of space on the hard drive where the database is located, and on the OS drive

- Consider switching profiler to low res cover image mode. Database should get smaller, I think.

- Consider clearing out unused images. I think there is a plugin to help with that.

If in fact, the problem is not with memory, or storage, then none of those ideas make sense as a solution to your current problem.