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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2 3 4  Previous   Next
Version 1.1.3
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DVD Profiler Unlimited RegistrantStar Contributortweeter
I aim to misbehave
Registered: June 12, 2007
Reputation: High Rating
United States Posts: 2,665
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Quoting force:
Quote:
That was not what we discussed here.

It is exactly what is being discussed here.

Quoting force:
Quote:
Much better if Gerri (or Ken) replied in the thread I linked to, so everyone can see it and help each other solving this problem. Have you/they tried what I suggested ?

Are you trying to change how the company works or solve your problem?  I saw one shotgun blast of a post saying the company sucks and then a bunch either linking to or about your problem.  So which is the topic?

Your problem is very important...to you.  The company has its own priorities and even if you enter the support ticket it may not rise to the top of their priority list.  But the best way to get it and keep it on their list is to use their methods to track it.  The forums are not the method to fix bugs.
Bad movie?  You're soaking in it!
DVD Profiler Unlimited RegistrantNo-way
Way to go!
Registered: March 23, 2011
Posts: 462
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Quoting tweeter:
Quote:

It is exactly what is being discussed here.

No, it isn't.
The topic is: And I repeat: "The question that was discussed was if Invelos do care if their app has critical bugs or not (for their own sake, not for mine.)"
Actually it was martian who asked "What critical bug ?" and I only used that thread as an example.

It's Invelos that have a bug in their app. I have informed them about a bug and a way to reproduce it.
No, it's not my problem. I know how to avoid the bug.
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,202
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Quoting force:
Quote:
Much better if Gerri (or Ken) replied in the thread I linked to, so everyone can see it and help each other solving this problem. Have you/they tried what I suggested ?

Unless I missed something, she did reply...just not to you.  As she had already stated that they couldn't reproduce the bug, it is quite possible that she didn't feel the need to respond a third time.

It is also possible that the issue was solved for Gridlock Joe over a year ago...when he first reported the problem.

It is also possible that, due to the fact that you are only the third person to report this bug in over a year, they don't consider it a 'critical' bug.

That doesn't mean they don't care, it just means they don't see it the same way you do.
No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,202
Posted:
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Quoting force:
Quote:
Actually it was martian who asked "What critical bug ?" and I only used that thread as an example.

Actually, I asked "What critical bugs?" because, A) that's what you said, and B) as I said earlier, I have installed it on 3 different devices and have yet to encounter a single one.  Maybe I'm just lucky.
No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar
DVD Profiler Unlimited RegistrantNo-way
Way to go!
Registered: March 23, 2011
Posts: 462
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Quoting TheMadMartian:
Quote:
Quoting force:
Quote:
Actually it was martian who asked "What critical bug ?" and I only used that thread as an example.

Actually, I asked "What critical bugs?" because, A) that's what you said, and B) as I said earlier, I have installed it on 3 different devices and have yet to encounter a single one.  Maybe I'm just lucky.

Ok. Maybe. I have also installed it on 3 different devices and have the bug on all of them.
:
Btw. Have you tried my steps to reproduce it?
 Last edited: by No-way
DVD Profiler Unlimited RegistrantNo-way
Way to go!
Registered: March 23, 2011
Posts: 462
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. (deleted. Double post.)
 Last edited: by No-way
DVD Profiler Unlimited RegistrantJuanpe
Registered: May 22, 2011
Posts: 1
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Ok.

"soon" = Waiting for December 27th 2012 and see if the world ends... if not... maybe we get the 1.2 in 2013!

DVD Profiler Unlimited RegistrantStar ContributorSwissFilm
www.filmkino.ch
Registered: May 16, 2010
Reputation: Superior Rating
Switzerland Posts: 516
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On the www.invelos.com first page I read since June 23rd, so over 3 months, this:

Stay tuned for news on our updated (version 1.2) iPhone/iPad app soon, followed by the beta release of our Android app 1.0...

I stay tuned for over 3 months now, thinking every day today it must be here, but nothing happens. Stay tuned tells me it comes in the next days, not in the next months. So, what happens? I like to profit from the new features also on my iPhone and iPad, not only in the desktop app.

Fritz
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3D TV Panasonic TX-P65VT30J + Blu-ray Player Panasonic DMP-BDT500
My Filmcollection online: www.filmkino.ch
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DVD Profiler Desktop and Mobile RegistrantKnasen69
Just one more Blu-Ray.
Registered: June 25, 2007
Sweden Posts: 128
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Sorry to say that soon in Kens world could mean years.  But you never know...

He also promised an Android version but I don't think that will be out until 2015...  :-(

I want both, NOW. 
"Hope I didn't take up too much of your time." Amos Hart - Chicago
DVD Profiler Unlimited RegistrantWhyNotCallMeRo
Registered: September 16, 2007
Netherlands Posts: 23
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Any news on an update for iPhone5 bigger screen?
DVD Profiler Unlimited RegistrantStar ContributorSwissFilm
www.filmkino.ch
Registered: May 16, 2010
Reputation: Superior Rating
Switzerland Posts: 516
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Thanks, Knasen69. Yes, and important after IOS, Android is now the upcoming Windows 8 with phones and tablets. So there is also an urgent need of a Window 8 App for phones and pads and even perhaps for the desktop to profit best. A lot of work for Ken :-).

Fritz
*
3D TV Panasonic TX-P65VT30J + Blu-ray Player Panasonic DMP-BDT500
My Filmcollection online: www.filmkino.ch
*
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2 3 4  Previous   Next