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    Invelos Forums->General: General Discussion Page: 1 2  Previous   Next
ST:TNG Season 1 Replacement Program
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DVD Profiler Desktop and Mobile RegistrantStar ContributorFunkyLA
Will you remove your hat?
Registered: March 13, 2007
United Kingdom Posts: 1,136
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Quoting dfmorgan:
Quote:
Today I received an update e-mail from amazon UK stating that a corrected version of this product has now been sent as a replacement to me.

Ditto :D
Signature? We don't need no stinking... hang on, this has been done... blast [oooh now in Widescreen]
Ah... well you see.... I thought I'd say something more interesting... but cannot think of anything..... oh well
And to those of you who have disabled viewing of these signature files "hello" (or not) Registered: July 27, 2004
DVD Profiler Unlimited RegistrantVibroCount
The Truth is Silly Putty
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 5,635
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And, lo... in today's mail is a stiff cardboard envelope from STNG c/o Deluxe Media Management in Valencia, California containing four disc envelopes (with discs) and a nice card. The card has artwork of the curved table with six crew members standing around it, and on the other side a view overlooking the Enterprise bridge into space, with a note:
Dear Valued STAR TREK: THE NEXT GENERATION Fan,
Enclosed are replacement discs 1, 3, 4 and 5 for your season 1 Blu-ray.
Please accept our sincere apologies for any inconvenience this may have caused you.
We hope that you enjoy season 1 as well as this collectible postcard made especially for you.
Sincerely,
CBS Home Entertainment

Gee, they are sincere twice.

And I sincerely accept their apology.
If it wasn't for bad taste, I wouldn't have no taste at all.

Cliff
DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 2,550
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Quoting VibroCount:
Quote:
And, lo... in today's mail is a stiff cardboard envelope from STNG c/o Deluxe Media Management in Valencia, California containing four disc envelopes (with discs) and a nice card. The card has artwork of the curved table with six crew members standing around it, and on the other side a view overlooking the Enterprise bridge into space, with a note:
Dear Valued STAR TREK: THE NEXT GENERATION Fan,
Enclosed are replacement discs 1, 3, 4 and 5 for your season 1 Blu-ray.
Please accept our sincere apologies for any inconvenience this may have caused you.
We hope that you enjoy season 1 as well as this collectible postcard made especially for you.
Sincerely,
CBS Home Entertainment

Gee, they are sincere twice.

And I sincerely accept their apology.


Good news. 
DVD Profiler Unlimited RegistrantChazcdc54
Registered: March 19, 2007
United States Posts: 302
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Well Cliff, it appears someone got theirs. Good to hear. Maybe, mine are on their way. I too will be patient. What other choice do I have. I want it done right rather than quickly. I think my point on Paramount's QA was right on even if some choose to overlook it.

Cliff, let us know how well they did when you get a chance. Thanks.
DVD Profiler Unlimited RegistrantVibroCount
The Truth is Silly Putty
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 5,635
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I am certain I will find them good... because I found little fault with the original discs... I run the sound through my TV and out of it to a basic 2-channel stereo... high fidelity, but not any sort of surround sound. Let's await someone with a high-end surround system to read how well or poorly they've done. (I got mine because I intend to upgrade the sound system some day... and why get left behind?)
If it wasn't for bad taste, I wouldn't have no taste at all.

Cliff
DVD Profiler Unlimited RegistrantStar Contributordfmorgan
Lime and limpid green
Registered: March 27, 2007
United Kingdom Posts: 98
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Quoting dfmorgan:
Quote:
Today I received an update e-mail from amazon UK stating that a corrected version of this product has now been sent as a replacement to me.


The replacement package arrived today. There were a couple of other changes for this UK edition apart from the new EAN:-
a)  the spine now has an Enterprise Delta logo in red under the CBS Blu-ray logo on both Slip Cover and insert cover
b) the rating text has been changed

I was quite impressed with what I saw of the initial release but I'm not too sure when I'll get to view any from this release.
DVD Profiler Unlimited RegistrantStar Contributordgnagy
Farmington NY Movie Nut
Registered: May 28, 2007
United States Posts: 32
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Quoting VibroCount:
Quote:
And, lo... in today's mail is a stiff cardboard envelope from STNG c/o Deluxe Media Management in Valencia, California containing four disc envelopes (with discs) and a nice card. The card has artwork of the curved table with six crew members standing around it, and on the other side a view overlooking the Enterprise bridge into space, with a note:


Mine arrived on Friday 9/7/2012, as described by VibroCount.

I used the "email" method rather than calling in.

Nice to see actual customer service in action! 
Randy Compton | Farmington NY
DVD Profiler Unlimited RegistrantChazcdc54
Registered: March 19, 2007
United States Posts: 302
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Finally got mine as well Thursday. Have checked out the first disc and all seems fine in the audio dept. so far.

Though the image is most often very good darker areas of the screen can get rather grainy or fuzzy in my view alot of the time. My guess is the original print is at fault. They can only do so much I suppose but it is something of an annoyance.
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