| Author |
Message |
| Registered: May 19, 2007 |  Posts: 1 |
| | Posted: | | | | I am also getting Download errors.
Ping give me the new address and Test Connection comes back all rosy.
But, as soon as I try to refresh or add a new dvd I get an 'Unable to download file' error.
DVDProfiler 3.5.1 |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | Just checked:
DVDProfiler is trying to connect via the correct IP.
Remote adress is: ev 1s-75-125-61-130.theplanet.com (result verified by OutpostPro) | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: August 14, 2009 | | Posts: 5 |
| | Posted: | | | | Still not D/L  |
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| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | I believe we have this fixed, please try again now. | | | | Invelos Software, Inc. Representative |
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| Registered: March 13, 2007 | | Posts: 21,610 |
| | Posted: | | | | BINGO!
Skip | | | ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here
Billy Video |
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| Registered: December 16, 2007 |  Posts: 926 |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Thanx | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 2,293 |
| | Posted: | | | | | | | | It is dangerous to be right in matters where established men are wrong |
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| Registered: September 1, 2009 |  Posts: 2 |
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| Registered: May 14, 2007 | | Posts: 6 |
| | Posted: | | | | I am not able to download either. Did somebody get a fix for this? Please tell. |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Quoting snips71: Quote:
I am not able to download either. Did somebody get a fix for this? Please tell. The problems on the serverside seem to be fixed. Try (as recommended by Ken) to delete your DNS-cache by doing the following: In the Windows "Start"-menu pick "Run" and type "cmd.exe" at the DOS-prompt type "ipconfig /flushdns" followed by pressing "Enter". Restart your computer and try to download a profile. Please come up again and tell us whether this helped. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: May 14, 2007 | | Posts: 6 |
| | Posted: | | | | I followed your instructions and still get the message "Cannot Download File". Have you got any other suggestions? |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Try a databaserepair via DVDProfiler menu "Tools -> Options -> Utilities -> Database Repair ..." Choose the complete repair (default) | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: May 14, 2007 | | Posts: 6 |
| | Posted: | | | | Tried that and it did not resolve the problem. It seems as though I am one of only a few to have problems. It worked fine on Saturday and now it won't download. I feel like I am missing something. |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | How do you connect to the internet?
Is there a proxy involved, or a hard-/software firewall that has it's own DNS-cache?
For testing do the following: in the Windows startmenu pick "Run" and enter "cmd.exe" in the now opening window type "ping www.invelos.com".
To which IP(s) does this try to connect?
How many packets get lost?
What response time does your connection have? | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: May 14, 2007 | | Posts: 6 |
| | Posted: | | | | IP 74.53.166.114
0 packets get lost, 4 packets sent and 4 packets received
response time is 71ms on average |
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